Refund & Cancellation Policy
Refund Policy
All Protocol Health Club, LLC web sales are final and non-refundable.
Cancellation Policy
All web sales are final and cannot be canceled once an order is placed.
Social Media Disclaimer
Protocol Health Club, LLC does not provide medical or healthcare advice through our social media channels. All information, comments, or links shared by Protocol Health Club, LLC are intended for educational and informational purposes only. This content is not a substitute for professional medical advice, diagnosis, or treatment. Do not use this information during a medical emergency or for any medical condition. For any health-related questions or concerns, please consult your doctor or a qualified healthcare provider. In case of a medical emergency, call 911 or contact your doctor immediately.
Promotional Information and Disclaimers
Discount and promotion codes are for one-time use only.
They are not applicable to prior purchases.
These offers cannot be combined with any other sale, promotion, or discount code.
Offers are void where prohibited, taxed, or restricted.
Customers are limited to using one discount or promotion code per order.
Promotions have no cash value.
Protocol Health Club, LLC reserves the right to modify any promotion at any time.
Additional restrictions may apply.
Offers are valid only within the United States unless otherwise specified.
Notice of Direct Payment
I hereby acknowledge and agree that I understand that payment for the services provided by Protocol Health Club, LLC (referred to “Protocol”) and its provider affiliates will be billed to and paid by me directly. Protocol will not bill any insurance or other third-party payers directly, regardless of whether such services may or may not be covered by any insurance or other programs offered by third-party payers.
I further acknowledge and agree that I understand that neither Protocol nor its affiliate providers have made any representation or warranty that any services, treatment, or any other portion of the services provided by Protocol and/or its affiliate providers are or will be covered by or qualify for reimbursement or assignment under Medicare, Medicaid, and/or other federal/state government or private insurance programs.
I also acknowledge and agree to Protocol that I WILL NOT submit any claim to Medicare, Medicaid, and/or other federal/state government or private insurance programs for any portion of the services provided by Protocol or its affiliate providers at any time. I further agree to indemnify Protocol and its members, managers, and service providers against any claims, actions, losses, or suits and associated costs (including attorney fees) which result either directly or indirectly from my submission, or any submission by a representative or authorized agent on my behalf, of a claim for any portion of the services provided by Protocol or its affiliate providers to Medicare, Medicaid, and/or other federal/state government or private insurance programs.
I understand that all Protocol web sales are final and non-refundable, and that payment collected at purchase is a non-refundable deposit that can be used towards any product or service at Protocol. I understand and acknowledge Protocol Health Club, LLC’s refund policy. Web sales are final and cannot be canceled once an order has been placed. I further acknowledge and agree to Protocol’s cancellation policy.
I acknowledge and agree that this Acknowledgment of Direct Payment was executed by me before services were rendered by Protocol or its affiliate providers and that I am not experiencing an urgent or emergency health situation.